VPAS, the local Area Agency on Aging, has empowered those 60 years and older with the resources and opportunities they need to lead engaged lives since 1974. Our focus is on helping individuals and caregivers successfully navigate the changes and challenges that come with aging. VPAS' Senior Leadership Team embraces employee feedback and input for improving the services we offer in the community in order to be relevant and timely.
Non-Discrimination Statement: Employment decisions will be based on the principles of equal opportunity. All personnel actions (recruiting, hiring, training, promotion, compensation, etc.) are administered without regard to any characteristic protected by state, federal or local law, assuming said characteristic does not interfere with the performance of essential job functions. Confidential assistance in completing an application for those with specific disabilities that prevent them from completing it may be obtained if needed.
Click here for the VPAS Application for Employment
Information & Assistance Specialist
VPAS is accepting interested candidates for a full time Information & Assistance Specialist in VPAS’ Harrisonburg-Rockingham Region.
DAYS/HOURS: Monday – Friday 8:30 – 4:30
WORKSITE: Harrisonburg VPAS Office, 975 South High St., Harrisonburg VA 22801
Remote working acceptable:
PAY RANGE: $37,000 - $40,000
POSITION RESPONSIBILITIES: The Information & Assistance Specialist serves as a primary point of contact for older adults and caregivers seeking VPAS and community services. The position assesses needs, provides information and assistance, determines eligibility, connects individuals with appropriate resources, and coordinates referrals for VPAS services. The Information & Assistance Specialist also supports enrollment and reassessment activities, maintains accurate and timely documentation in PeerPlace, and ensures services are provided in accordance with VPAS policies and program requirements.
QUALIFICATIONS:
Knowledge: Familiarity with the Harrisonburg-Rockingham community and available resources; understanding of aging and the needs of older adults and caregivers.
Skills: Strong communication, interviewing, documentation, organization, problem-solving, and computer skills, including Microsoft Office and web-based applications.
Abilities: Ability to assess needs, prioritize responsibilities, work independently and collaboratively, maintain accurate documentation, and interact with individuals from diverse backgrounds with empathy, patience, and professionalism.
Education: Bachelor’s degree preferred, or an equivalent combination of education, training, and relevant human services experience.
Experience: Two years of human services experience working with older adults preferred.
TO APPLY: Candidates should submit a cover letter and resume to Joyce Nussbaum, joyce@vpas.info. Deadline for submission is 9/11/26.